About Bigly Sales · Est. 2020 · Miami, Florida
Every business that lives on the phone deserves a calling operation that doesn’t break when it grows.
That sentence is the entire reason this company exists. Not the AI. Not the voices. The operation.
We build and run AI outbound and inbound calling systems for teams whose revenue arrives one conversation at a time — and we carry the parts nobody else wants to touch. The carriers. The consent. The state-by-state rules. The CRM plumbing. The moment a qualified lead has to reach a human in under a second.
Most vendors stop at “the AI sounds good.” For the businesses we serve, that is where the work starts.
500K+
AI calls placed every month
30+
Industries dialing on Bigly
3 days
Typical time from signature to live
<60s
Speed to lead, around the clock
100%
Calls governed by system-level compliance
Why we exist
We didn’t start Bigly Sales because AI voices got good. We started it because calling got broken.
Thomas Ryan spent years inside sales and operations teams that depended on the phone for every dollar they made. The pattern never changed. A team could afford a floor of human agents and live with the turnover, the coaching, the attendance and the inconsistency — or it could buy calling technology cheap enough to scale and then discover it needed engineers, carrier expertise and a compliance officer to actually run it.
Both roads led to the same place: growth capped by something that had nothing to do with how good the offer was.
Bigly Sales was built to delete that trade-off. Not by selling a voice API, but by taking responsibility for the whole calling operation — the technology, the infrastructure underneath it, the rules around it, and the results coming out of it.
Voice is not a feature
For a mortgage lender, an insurance agency or a real-estate team, the phone call isn’t a channel in a marketing mix. It is the business. We treat it like infrastructure that has to hold, not an experiment that might.
Compliance is not paperwork
Consent, Do Not Call, time-of-day windows, opt-out capture and audit logging are not toggles you remember to switch on. They are constraints the system enforces on every single call, whether anyone is watching or not.
Nobody buys software. They buy a booked appointment
Minutes dialed and tokens consumed are our problem, not yours. We measure ourselves on conversations that turn into qualified conversations, and conversations that turn into revenue.
Humans are the point of all of this
AI should absorb the four hundred dials nobody on your team ever wanted to make, so the people you hired can do the part machines are bad at: judgment, nuance, and closing.
Since 2020 that has grown from an idea in Miami into a platform placing more than half a million AI calls a month for 30+ enterprise and mid-market teams — shaped, every step of it, by live inbound queues, real outbound campaigns and actual compliance audits rather than by a roadmap.
Vision & mission
Shaping the future of business conversations with Bigly AI.
Our vision
A hybrid floor, where machines carry volume and people carry meaning.
We do not believe the future of the call center is unmanned. We believe it is divided correctly. AI takes the repetitive, high-volume, time-sensitive conversations that punish human consistency. People take the conversations that require judgment, empathy and a decision.
AI handles
First dials, qualification, follow-up sequences, confirmations, after-hours and peak-demand inbound.
Your people handle
Complex objections, emotional calls, negotiation, and every decision worth a human voice.
Our mission
Help businesses thrive — and be champions of businesses globally.
Save money
Lower the true cost of every conversation, in sales and in customer support, without lowering the standard of it.
Sound human
Ship AI that listens, adapts and handles an objection — not a script reader that waits for its turn.
Move fast
Answer queries and reach new leads in seconds, at any hour, on any day, at any volume.
Stay compliant
Make the compliant path the default path, so growing faster never means taking on more risk.
What makes us different
Most platforms hand you a voice API and wish you luck. We hand you a running calling operation.
There is a long list of work sitting between “the AI sounds good on a demo” and “the phone rings, the right person picks up, and revenue lands in the CRM.” That list is where AI calling projects quietly die. We own all of it.
| A typical AI voice platform | Bigly Sales | |
|---|---|---|
| What you actually get | An API, a dashboard and templates. You assemble the system yourself. | A managed calling system — campaign setup, call logic, routing, optimization and workflow support, configured and run with our team. |
| Numbers & carriers | You source numbers, handle registration, and hope answer rates hold. | We purchase and manage numbers, handle carrier registration and whitelisting, run local presence dialing, and monitor continuously so campaigns don’t drift into “Spam Likely.” |
| Compliance | Features exist. Configuring them — and carrying the liability — is the buyer’s job. | Consent handling, DNC enforcement, time-of-day controls, opt-out detection, suppression and audit logging enforced structurally, on every call, in every state. |
| Who runs it | Your product, engineering or technical ops team. | Our team, working alongside your sales ops, marketing and call-center ops. No developers required. |
| Time to live | Weeks of build, testing and integration work. | Most clients are live within 3 business days, on under an hour of their team’s time. No hardware. |
| Speed to lead | Whatever your stack and your staffing can manage. | Under 60 seconds from form fill — nights, weekends and holidays included. |
| Human handoff | A callback task, or a warm intro email. | A live bridge into the active call, with context passed to your rep so they open on the close, not on discovery. |
| Data back to you | Webhooks you wire up and maintain. | Call outcomes, recordings, transcripts and structured qualification data synced to your CRM in real time. |
| Optimization | Analytics you interpret on your own. | Script, cadence and transfer-condition tuning done with you, reviewed against your conversion data. |
| How success is measured | Minutes and tokens billed. | Your conversions. |
Managed, not self-serve
You get a partner, not a login
Campaign build, call logic, routing and ongoing refinement are done with our team. Every account has real people attached to it — which is the least you should expect from a company whose entire product is answering the phone.
Compliance by construction
The rules are in the machine
Federal and state calling rules, consent capture, opt-out handling and audit-ready records are enforced at the system level. Every call follows the same rules every time, which removes the human error that compliance findings are usually made of.
Deliverability
A perfect script nobody answers is worth nothing
Number provisioning, carrier registration, whitelisting, local presence and continuous reputation monitoring are part of the service — not a support article you get pointed to after answer rates fall.
The human bridge
Your closer, on the call, while it’s hot
When a lead qualifies, the AI bridges your rep into the live conversation and passes the context across. No cooling-off period, no re-qualifying a lead who already answered the questions once.
Industry-shaped
Built for the way your industry dials
Insurance, mortgage and home lending, real estate, healthcare, legal, home services, debt relief, education, telecom, auto warranty, political and advocacy, B2B SaaS — each with its own rules, objections and qualification logic already mapped.
Proven under load
Designed for the four-hundredth call, not the demo call
Five years of live inbound queues, outbound campaigns and compliance audits went into this platform. Reliability at volume is the feature; everything else is downstream of it.
And where we’re honest
We’re not the right fit for everyone.
- If you want raw API access to build your own voice agents from scratch, a developer-first platform will serve you better than we will.
- If your contact data has no consent trail behind it, we will tell you before we take the campaign — not after.
- If you are hoping AI removes the need for salespeople entirely, we disagree with the premise, and we’ll say so on the first call.
Thomas (Tom) Ryan
Founder & CEO
Writes the scripts he asks clients to trust. Still joins first calls.
A message from our founder
“I built this company for the version of me that used to run the calling floor.”
Before Bigly Sales, I worked closely with sales and operations teams whose growth depended almost entirely on the phone. I watched brilliant offers fail to scale for reasons that had nothing to do with the offer — a manager spending their week on attendance instead of strategy, a campaign paused because nobody was certain a state rule allowed it, a list of good leads going cold because there was no one available at 7pm on a Friday to call them.
The tooling available then forced a choice. Systems powerful enough to scale were too expensive or too complex to actually operate. Systems simple enough to operate couldn’t carry real volume or real compliance. So teams did what teams do: they hired more people, absorbed the inconsistency, and called it the cost of doing business.
I don’t think that’s a cost of doing business. I think it’s a solvable engineering and operations problem. That belief is what Bigly Sales is.
We’ve spent the years since 2020 building in production rather than in theory — live inbound queues, real outbound campaigns, real compliance audits, and the everyday demands of teams handling large call volume. That’s an unglamorous way to build a company. It’s also the only way I know to build something a business can bet its pipeline on.
Looking forward
We are staying on voice. Our work goes into deepening AI’s ability to hold a genuine conversation, automating compliance enforcement further, and improving how humans and machines hand work to each other in high-pressure calling environments.
We are not building general-purpose automation. We are building voice infrastructure businesses can rely on.
Thomas Ryan
Founder & Chief Executive Officer, Bigly Sales — Miami, Florida
“Help businesses thrive and be champions of businesses globally.”
The line we hire, build and answer the phone against
How we work
A real founder, a real team, and a real office on Brickell Avenue.
Fourteen people across five countries and one shared inbox, building for an industry where the difference between a good vendor and a bad one shows up on a recorded call. Here is what we actually hold each other to.
Operators, not observers
Our engineers listen to call recordings. Our account managers read transcripts. Nobody on this team ships a change to a calling system they have never heard run.
We answer the phone
We sell calling software. It would be absurd to be hard to reach. Clients get named humans, not a ticket queue, and our number is on every page of this website.
Say the compliant thing, even when it costs the deal
If a list, a script or a use case creates risk, we say so early and in plain language. We would rather lose a campaign than hand a client a finding.
No jargon between us and you
You will never get a report you need us to translate. Outcomes, recordings, transcripts and qualification data go straight into your CRM in language your team already uses.
What we stand behind
- Founded
- 2020
- Headquarters
- 1000 Brickell Ave, Ste 715, Miami, FL 33131
- Founder & CEO
- Thomas Ryan
- Industry
- AI voice automation for sales and call centers
- Clients
- 30+ enterprise and mid-market teams
- Monthly volume
- 500,000+ AI calls
- Team
- 14 across executive, AI engineering, operations, sales, customer success, project management and marketing
- Every account gets
- A named account manager, full recordings and transcripts, and compliance documentation on request
Meet the Bigly team
The people behind every call you place.
No stock photography, no composite personas. This is the whole company — the people who build the models, register the numbers, read the transcripts and pick up when you call.
Executive Team
Executive Team
Operations Team
Sales Team
AI Engineering Team
AI Engineering Team
AI Engineering Team
Customer Success Team
Customer Success Team
Customer Success Team
Customer Success Team
Customer Success Team
Customer Success Team
Project Management Team
Marketing Team
In their words
The people who replaced a calling floor with Bigly — and what happened next.
Case study — political fundraising
“Profitability is higher, cost is lower, errors are lower… A million percent. Don’t knock it till you try it. Bigly has done a really, really good job for me.”
- Higher profitability
- Lower cost structure
- Fewer errors than human agents
- Greater list penetration
- Less management overhead
Phil Braunstein
President, Advanced Creative Media Inc.
Case study — lead generation & outsourcing
“If you are going to get into AI instead of human agents, you really need to understand the regulation… you definitely need an AI partner that really understands it. For that reason, I highly recommend Bigly.”
- Scales with data, not headcount
- More consistent than strong human agents
- Better QA and dashboard visibility
- Predictable campaign tuning
Andrew Chung
Chief Executive Officer, A-Teamwork
“We used to spend the first two hours of every morning just getting through our callback list. Bigly blasts through 400 contacts before anyone on my team logs in. Our reps now spend the whole day on conversations that are already warmed up.”
Marcus T.
VP of Sales, Commercial Real Estate
“I replaced what would’ve been two SDR hires with Bigly. Same pipeline output, no ramp time, no turnover. The cost-per-meeting we’re hitting right now isn’t something I could touch with headcount.”
Priya L.
Founder & CEO, B2B SaaS
“The first week we ran a blast, we booked 11 demos from a list we thought was cold. That list had been sitting untouched for 90 days. It just works.”
Jason R.
Revenue Operations Lead
Questions
Frequently asked questions about Bigly Sales.
What industries does Bigly Sales serve?
Sales teams and call centers across real estate, insurance, mortgage and home lending, healthcare, legal services, home services, debt relief, education, staffing, telecom and internet providers, auto warranty, political campaigns and advocacy, and B2B SaaS. More than 30 industries run on the platform today.
If your business relies on outbound phone calls to generate appointments or close deals, it is a fit — and the qualification logic for your vertical is likely already mapped.
Is Bigly Sales TCPA compliant?
Yes. Compliance was designed into the platform as a core requirement rather than added as a feature. Consent handling, Do Not Call enforcement, time-of-day controls, opt-out detection, suppression and audit logging are applied at the system level, so every call follows the same rules every time.
Clients remain responsible for maintaining compliant contact lists and consent records. We recommend reviewing the FTC guidance on the Telemarketing Sales Rule alongside your own list-sourcing practices, and we will flag risk in your data before a campaign goes live rather than after.
How long does it take to go live?
Most clients are fully live within 3 business days of signing up, and setup takes under one hour of your team’s time. There is no hardware to install and no long implementation project.
Do I need developers or an engineering team to run this?
No. That is the main difference between Bigly Sales and a developer-first voice platform. Campaign setup, call logic, routing, optimization and workflow support are configured and maintained with our team. The people who use Bigly day to day are sales ops, marketing and call-center ops — not engineers.
Does the AI actually sound human?
It holds a real conversation rather than reading a script. The AI listens, adapts, handles objections and controls pacing without a human prompting it. It is not an IVR menu and it does not wait for a keyword to continue.
The honest answer, though, is that voice quality is table stakes now. What separates a campaign that works from one that doesn’t is everything around the voice: whether the call connects, whether it is compliant, whether a rep is bridged in at the right moment, and whether the result reaches your CRM.
What happens when a lead qualifies?
The AI bridges your rep into the live call and passes the context across, so your closer joins a conversation that is already warm instead of starting over from a callback task. Appointment setting and call-based confirmations can be handled entirely by the AI where a live transfer is not needed.
Who handles phone numbers, carriers and answer rates?
We do. Number purchasing and management, carrier registration and whitelisting, and local presence dialing are part of the service. We also monitor number reputation continuously and rotate before campaigns start getting flagged as “Spam Likely,” because a strong script on a burned number produces nothing.
How fast are new leads called?
Under 60 seconds from form submission, 24 hours a day, every day of the year. The call fires on the form completion event rather than on a queue interval — which matters, because a lead contacted within five minutes is dramatically more likely to qualify than one contacted an hour later.
What data do I get back, and where does it go?
Every call returns an automated outcome disposition, a full recording, a transcript, structured qualification data, and any opt-out captured — synced to your CRM in real time through native integration or API. Opt-out and suppression lists are maintained automatically.
Can Bigly handle inbound calls too, or only outbound?
Both. Teams commonly use the platform for four workflows: inbound call handling during peak demand or after hours, outbound lead qualification and follow-up, live transfers to human agents at decision points, and appointment setting with call-based confirmations.
How is pricing structured?
Pricing is scoped to your call volume, workflows and the level of campaign management you want, so we quote it on a call rather than publishing a number that would be wrong for most teams. Book a demo and you will leave the call with a real figure and a projected cost per qualified conversation.
Will this replace my sales team?
No, and we would not sell it that way. The platform is built on a hybrid model: AI takes the repetitive, high-volume, time-sensitive calls, and your people take the complex, emotional and judgment-based conversations. Clients typically redirect their reps toward warmed conversations rather than reducing the team.
Start here
Make more sales and serve customers better — even in your sleep, while following every state calling rule.
Thirty minutes, screen-shared, no obligation. Bring a list and a script and we will show you what the first campaign would look like on your own data.