AI Outbound & Inbound Calling for Healthcare
Stop losing patients to voicemail and missed callbacks. Bigly Sales is the AI medical receptionist that books appointments in the call, reduces no-shows, and handles every conversation with patient privacy in mind from the first ring.
Or call (855) 525-4843
Claim Your Free $1,000 AI Calling Setup
In 30 minutes we build a working inbound and outbound AI calling system for your business, live, and show you exactly what it would do for you.
- ✓Your AI agent, built live
- ✓Inbound + outbound call flows
- ✓Bigly MCP walkthrough
- ✓Live test call to your phone
- ✓Lead + script analysis
- ✓No obligation
30 minutes · Free ($1,000 value) · No obligation. Prefer to talk now? Call (855) 525-4843
We Build Your AI Calling System Live, For Free
This isn't a slide deck. In one 30-minute session our team sets up a real, professional calling system for your business and shows you the results while you watch.
We map your calls
Who you call, who calls you, what a good call sounds like, and where leads leak today. Inbound, outbound, or both.
1We build it live
Your AI agent, script and call flows set up for your business, plus the Bigly MCP so you can run campaigns from the AI tools you already use.
2You hear it work
A live call to your own phone, an analysis of your setup, and a straight answer on what it would do for your numbers.
3Included free
- Custom AI voice agent
- Outbound call flow
- Inbound call flow
- Script + objection handling
- Bigly MCP walkthrough
- Live test call
- Lead + call analysis
- TCPA compliance check
Like what you see? Your setup stays live when you choose any of our 5 plans. If not, no hard feelings.
Market Verticals
Voice AI for healthcare practices built around appointment routing, patient intake, call triage, reminders, and administrative support.
Primary Care
Route appointment requests, callbacks, basic intake, and front-desk questions without overloading staff.
Dental
Book appointments, handle missed-call recovery, confirm visits, and follow up on treatment interest.
Specialty Practices
Route patients by specialty need, referral status, location, and appointment type.
Behavioral Health
Capture inquiry type, urgency, and scheduling needs while escalating sensitive situations to humans.
Medical Billing
Route billing inquiries, payment questions, and document requests to the right team.
Patient Engagement
Support reminders, recalls, follow-ups, and routine outreach with consistent call handling.
Healthcare Call Centers
Handle high-volume administrative calls and route complex issues to trained staff.
An AI Medical Receptionist That Ends The Front-Desk Backlog
Missed Patient Calls
Patients call during lunch, after hours, or while staff are already on the phone. Bigly helps capture routine calls instead of sending them to voicemail.
Repetitive Admin Work
Front-desk teams answer the same scheduling, reminder, and routing questions all day. Bigly handles repeatable intake so staff can focus on higher-touch work.
Poor Call Documentation
Healthcare calls often create messy follow-up. Bigly logs the conversation, outcome, and routing decision so teams can see what happened.
AI Receptionist vs A Traditional Front Desk
AI voice operations vs. traditional healthcare call handling
| Core Metric | Bigly Sales AI Voice Platform | Traditional Call Center Workflow |
|---|---|---|
| Call Coverage | Always-on routine call handling | Limited by front-desk availability |
| Patient Routing | Routes by need, location, appointment type, and urgency | Manual routing through staff |
| Admin Load | Handles repeatable scheduling and follow-up workflows | Staff repeat the same questions |
| Documentation | Captures transcript, outcome, and disposition | Notes may be incomplete |
| Escalation | Routes sensitive or complex calls to humans | Escalation depends on live availability |
How Bigly Sales Works for Healthcare Teams
Bigly Sales fits into your existing healthcare workflow without replacing your EHR, your front-desk team, or your compliance process. Here is how a typical deployment works from patient inquiry to a live scheduling conversation.
A patient calls or a form comes in
A new lead enters your system from a web form, inbound call queue, outbound list, or referral partner. Bigly calls the patient back right away. It is not a pre-recorded message. It is a live conversational AI that follows your script and adapts to what the patient says.
AI qualifies using your exact criteria
The AI asks your qualification questions covering appointment type, insurance coverage, location, urgency, and provider preference. Responses are captured and scored against your routing logic. Every conversation follows your approved scripts, so your compliance rules apply from the first word.
Patients transfer live to your front-desk team
When a patient needs a person, Bigly triggers a warm transfer to the next available front-desk team member in real time. Your front-desk team sees the full qualification summary before the call connects. No cold re-introduction. No repeated questions. Just a warm handoff to a conversation already in progress.
Full call data sent to your CRM automatically
After every call, qualified or not, Bigly pushes the complete call record to your CRM including disposition, transcript, recording link, and all qualification answers. Your team no longer types up call notes by hand.
No rip-and-replace required. Bigly connects to your existing lead sources, CRM, and dialer infrastructure via API and webhook. Most teams go live within 24 hours.
Watch
The HIPAA risk most systems ignore
Patient calls carry protected health information from the first sentence. Many AI calling setups do not account for that, and the practice carries the exposure.
Watch what has to be true before an AI agent touches a patient line, and why a business associate agreement is the first question to ask any vendor.
Healthcare calling questions answered
Common questions from healthcare practices evaluating AI voice automation for patient intake and appointment scheduling.
How does AI voice calling work for healthcare practices?
Bigly Sales deploys a conversational AI voice agent that answers patient calls using your approved scripts and privacy safeguards. When a patient calls or submits an inquiry, the AI handles intake questions, captures appointment type, insurance details, and urgency, and routes the patient to a front-desk team member via live transfer. Every call is automatically logged with full transcript and disposition.
How fast does Bigly Sales respond to patient inquiry calls?
Bigly answers inbound calls immediately and initiates outbound callbacks within seconds of a missed call or web form submission. Patients who cannot reach a practice often call another one. Immediate response captures those appointments before they are lost.
Which healthcare practice types does Bigly Sales support?
Bigly supports primary care, dental, specialty practices, behavioral health, medical billing, patient engagement programs and healthcare call centers. Each deployment uses pre-configured intake logic and approved compliance language so front-desk teams receive only routed calls that match their scheduling and service criteria.
What happens when a patient needs a person?
When a patient needs staff, Bigly AI triggers a live warm transfer to an available team member in real time. The receiving agent sees the full qualification summary before the call connects. If no agent is available, the system schedules a callback and immediately sends the complete transcript and call recording to your CRM so your team has full context before the follow-up.
Can Bigly Sales integrate with my CRM or lead management system?
Yes. Bigly connects to most major CRM and lead management platforms via API and webhook integrations. After every call, the platform automatically pushes call disposition, qualification answers, recording link, and transcript back to your system of record. This eliminates manual data entry and gives your team complete call intelligence before every follow-up conversation.
Building a compliant calling program? Review the FTC guidance on complying with the Telemarketing Sales Rule alongside your own consent and list sourcing practices.
Stop Letting Routine Calls Pile Up
Use Bigly Sales to answer routine healthcare calls, route patients faster, reduce front-desk pressure, and keep better call records.
