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Author: Luke Benjamin

Luke Benjamin is an SEO content writer for Bigly Sales. He started writing for the company a few months ago focusing on unique, engaging content that includes AI, emails, marketing, and sales messaging.
call center database
Artificial Intelligence

Optimizing Your Call Center Database for Maximum Efficiency

Having an efficient call center database is more crucial than ever. A well-optimized database can significantly enhance customer interactions, streamline operations, and improve overall efficiency. In this post, we look…

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How to Effectively Manage a Remote Call Center?
Artificial Intelligence

How to Effectively Manage a Remote Call Center?

Remote call centers have become a game-changer for businesses seeking flexibility and efficiency. Gone are the days when customer support had to be anchored to a physical office. Now, agents…

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AI call center clients
Artificial Intelligence

How to Attract and Retain Call Center Clients – Proven Strategies for Success

Are you struggling to attract and keep clients in this competitive market? You’re not alone. Many call centers face similar challenges, but the good news is that there are proven…

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Artificial Intelligence and Digital Transformation
Artificial Intelligence

The Future of Business: Artificial Intelligence and Digital Transformation

Where technology is advancing at a breakneck speed, and businesses must adapt or risk being left behind. One of the most significant drivers of this change is artificial intelligence (AI)….

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Best Generative AI for Retail Transforming Shopping Experiences
Artificial Intelligence

Best Generative AI for Retail: Transforming Shopping Experiences

Generative AI is revolutionizing the retail industry, bringing innovative solutions that enhance customer experiences, streamline operations, and drive sales. Retailers are increasingly leveraging this advanced technology to stay competitive and…

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Mastering Sales Associate Skills with AI Integration
Artificial Intelligence

Mastering Sales Associate Skills with AI Integration

The retail landscape is constantly evolving, with technology playing a pivotal role in shaping the way businesses operate and interact with customers. As a sales associate, developing a robust skill…

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customer care representative
Artificial Intelligence

The Ultimate Guide to Becoming an Effective Customer Care Representative

Customer care representatives are integral to any successful business, acting as the primary point of contact between the company and its customers. They handle inquiries, resolve complaints, and provide vital…

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call center analytics
Artificial Intelligence

Master Call Center Analytics and Unlock Insights for Superior Performance

The ability to make data-driven decisions is very crucial for the success of any call center. Call center analytics is the process of collecting, analyzing, and interpreting data from customer…

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