Boost Customer Satisfaction with AI for Call Centers
Did you know you can boost customer satisfaction with AI for call centers? That’s true. According to a study, a 25% increase in customer satisfaction is expected to happen with…
Press Release: Bigly Sales to Attend Customer Contact Week in Las Vegas
Excitement is in the air as Bigly Sales, the leading AI-powered SaaS company for customer support and sales, prepares to attend the highly anticipated Customer Contact Week (CCW) in Las…
AI Call Summaries to Drive Conversion: How Marketers Are Using AI to Boost Revenue
Did you know that AI call summaries can increase conversion rates by up to 20%? In today’s fast-paced digital landscape, leveraging AI to enhance customer interactions and streamline processes is…
7 Ways Home Services Companies Can Increase Revenue with Conversation Intelligence
Did you know that home services companies can increase their revenue by over 50% by leveraging conversation intelligence? This powerful tool is transforming the way businesses interact with customers, optimize…
Best 15 AI Tools for Call Center Operations in 2025
Running a call center’s like trying to tame a wild beast. Phones won’t stop ringing, agents are ready to bolt, and customers are one hold song away from losing it….
The Ultimate Call Center Training Guide: How to Elevate Your Sales Team
Did you know that 80% of customer interactions can be resolved on the first call if agents receive effective call center training? This highlights the critical importance of training in…
A Guide to Sales Engagement Process, Tips, and More
Did you know that companies with a well-defined sales engagement process experience 20% higher revenue growth than those without? The sales engagement process is not just a series of steps…
What You Should Know About Customer Lifecycle Management
Did you know that increasing customer retention rates by just 5% can boost profits by 25% to 95%? This staggering statistic highlights the critical importance of effective customer lifecycle management…