Top 100 Best Customer Service Companies in 2025

If you’re looking to level up your customer experience in 2025, you’re in the right place. With 73% of customers saying great service keeps them loyal, partnering with the best customer service companies is a game-changer. Whether you’re a small business or a global brand, our list of the top 100 customer service companies in 2025 highlights the customer-centric companies that shine in delivering an excellent customer experience.

Leading the way is Bigly Sales, whose AI-powered call center slashes costs by up to 90% while delivering seamless support. From retail giants to tech innovators, these companies with the best customer service set the standard.

Ready to find the perfect solution? Let’s dive into our list, selection process, and tips to choose the right fit.

Why Great Customer Service Matters in 2025

In 2025, customer service isn’t just a department—it’s your brand’s heartbeat. Did you know 73% of customers will ditch a brand after one bad experience? Or that 60% hang up after just a minute of waiting? That’s why companies with great customer service are thriving. AI is shaking things up, with 64% of businesses utilizing it to handle millions of daily interactions.

From instant replies to personalized chats, customer support companies like Bigly Sales are redefining what’s possible. Whether you’re in retail, tech, or hospitality, partnering with top customer service companies ensures happy customers and higher profits. Want to see how AI can transform your support? Book a free demo with Bigly Sales and discover why it’s a leader in the best customer service in the world.

How We Picked the Top 100 Customer Service Companies

We didn’t just throw together a list of top 100 customer service companies—we dug deep to find the best. Our process focused on:

• Innovation: Companies using AI, automation, and omnichannel tools, like Bigly Sales’ cost-saving AI call center.
• Customer Feedback: High ratings on G2, Capterra, and Trustpilot for customer satisfaction.
• Versatility: Solutions for startups, SMBs, enterprises, and customer service industries like BPO.
• Impact: Proven results in faster responses, happier customers, and cost savings.

We prioritized quality over quantity, curating customer service organizations that deliver award-winning customer service. Unlike broader lists, ours highlights companies that excel in customer service across various sectors. Bigly Sales tops the list for its AI-driven, multilingual support. Curious how it works? Try Bigly Sales’ free demo to see the future of CX.

The Top 100 Customer Service Companies in 2025

Here’s our hand-picked list of the top 100 customer service companies in 2025, grouped by category to help you find the best customer service brands for your needs. These customer-centric company examples excel in delivering the highest customer satisfaction.

1. Bigly Sales – The best customer service company, offering AI call centers with multilingual support, 90% cost savings, and integrations with Zapier, Gmail, and social platforms.
2. Zendesk AI – AI chatbots and ticketing for seamless SMB support.
3. Intercom – Personalized live chat for SaaS and e-commerce.
4. Ada – No-code AI chatbot for retail and hospitality.
5. Freshdesk – Affordable AI ticketing for startups.
6. Kore.ai – Enterprise-grade conversational AI.
7. Drift – AI-driven lead qualification for B2B.
8. Tidio – Budget-friendly AI chat for e-commerce.
9. IBM Watson – Advanced AI for enterprise support.
10. Yellow.ai – Multilingual AI for global customer support companies.
11. Cognigy – Omnichannel AI automation.
12. LivePerson – AI chat for real-time engagement.
13. Sprinklr – Unified CX for enterprises.
14. Botpress – Open-source AI chatbot for custom needs.
15. Conversica – AI for automated lead follow-ups.
16. Help Scout – Simple shared inbox for customer service businesses.
17. Gorgias – E-commerce helpdesk with Shopify integration.
18. Zoho Desk – Budget-friendly AI ticketing for startups.
19. HubSpot Service Hub – Free CRM-integrated support.
20. Kayako – Unified helpdesk for SMBs.
21. Front – Collaborative inbox for team-based CX.
22. LiveAgent – Affordable live chat and ticketing.
23. HappyFox – Multi-channel helpdesk for small businesses.
24. Deskpro – Flexible support for SMBs.
25. Freshservice – IT-focused service desk for small teams.
26. Kustomer – CRM with AI insights for retailers.
27. Groove – Lightweight helpdesk for startups.
28. TeamSupport – B2B-focused customer support services.
29. Hiver – Gmail-based support for small teams.
30. Dixa – Conversational support for SMBs.
31. Agile CRM – All-in-one CRM with support features.
32. SupportBee – Simple ticketing for small businesses.
33. Re:amaze – E-commerce support with chat and email.
34. Userlike – Free live chat for small websites.
35. Olark – Easy-to-use live chat for SMBs.
36. Salesforce Service Cloud – Comprehensive CRM for the biggest customer service companies.
37. Microsoft Dynamics 365 – AI insights for multinational firms.
38. Genesys – Cloud-based omnichannel support.
39. ServiceNow – IT and CX automation for enterprises.
40. Oracle Service Cloud – Robust CX for complex workflows.
41. Pega Systems – AI-driven CX for enterprises.
42. Avaya – Omnichannel contact center solutions.
43. NICE inContact – Cloud contact center for enterprises.
44. Five9 – Scalable cloud-based call center software.
45. Talkdesk – AI-powered contact center for enterprises.
46. RingCentral – Unified communications with CX tools.
47. Cisco Webex Contact Center – Secure enterprise support.
48. Verint – AI analytics for enterprise CX.
49. Vonage Contact Center – Cloud-based enterprise solutions.
50. 8×8 – Integrated voice and chat for enterprises.
51. Amazon Connect – AWS-powered contact center.
52. Zendesk Enterprise – Scalable support for large firms.
53. Freshworks Enterprise – AI-driven enterprise ticketing.
54. SysAid – IT service management with CX focus.
55. IFS Service Management – Field service and CX integration.
56. Teleperformance – Global BPO with omnichannel support.
57. Sitel Group – Omnichannel BPO for retail and telecom.
58. Concentrix – AI-driven analytics for tech support.
59. Alorica – Cost-effective outsourcing for customer service industries.
60. VXI Global Solutions – BPO with advanced CX analytics.
61. Working Solutions – Remote CX with omnichannel support.
62. Hit Rate Solutions – A call center offering cost-saving solutions.
63. Helpware – Multilingual BPO for customer service firms.
64. Foundever – Secure, scalable CX for global brands.
65. SkyCom – Certified support for healthcare and tech.
66. Arvato – BPO with digital transformation focus.
67. Sykes – Global outsourcing with AI enhancements.
68. TTEC – Technology-driven BPO services.
69. Transcom – Multilingual CX outsourcing.
70. TaskUs – Digital-first BPO for tech companies.
71. Amazon – E-commerce giant with the best online customer service.
72. Chick-fil-A – Fast-food leader with “second-mile service.”
73. The UPS Store – Reliable shipping for small businesses.
74. USAA – Personalized insurance for top customer satisfaction.
75. REI – Outdoor retailer with hassle-free returns.
76. Trader Joe’s – Friendly grocery staff and unique products.
77. Zappos – Online retailer with 365-day returns.
78. Southwest Airlines – Transparent, cheerful airline service.
79. Ritz-Carlton – Luxury hospitality with high-end customer service.
80. Starbucks – Welcoming vibe with loyalty rewards.
81. Costco – Generous return policies for members.
82. Nordstrom – Exceptional retail for the best customer experience.
83. Disney – Magical experiences across touchpoints.
84. Publix – Supermarket with a “shopping is a pleasure” ethos.
85. Wegmans – Employee-driven grocery customer care.
86. Buc-ee’s – Convenience store with top satisfaction.
87. Four Seasons – Luxury hotel with tailored guest services.
88. Whole Foods – Premium grocery with engaged support.
89. Lululemon – Community-driven activewear service.
90. Chewy – Pet retailer with pet-parent-focused care.
91. Target – Retail with omnichannel shopping support.
92. Best Buy – Electronics with Geek Squad assistance.
93. Home Depot – Home Improvement with Expert Advice.
94. Walmart – A Retail giant with accessible customer services.
95. Patagonia – an Outdoor brand with ethical customer care.
96. American Express – Financial services with proactive support.
97. Lowe’s – Home improvement with reliable CX.
98. Hilton – Hospitality with personalized guest care.
99. Warby Parker – Eyewear with home try-on support.
100. Etsy – Marketplace with seller-driven customer care.

How to Choose the Best Customer Service Solution

Picking the right customer service provider can feel like a big decision, but it doesn’t have to be. Here’s how to find the best customer service company for your business:

• Know Your Needs: Are you looking for AI chatbots, call centers, or ticketing systems? Bigly Sales is ideal for high-volume customer support services that utilize AI.
• Check Scalability: Your solution should grow with you. Bigly Sales handles millions of calls daily, ideal for customer service industries.
• Look for Integrations: Choose tools that sync with CRMs, Zapier, or social platforms. Bigly Sales connects with Gmail and Instagram for seamless customer service support for companies.
• Compare Costs: Focus on ROI. Bigly Sales cuts call center costs by up to 90%, making it a company with good customer service.
• Read Reviews: Check G2 or Capterra for feedback on companies with great customer service.
• Try Before You Buy: Test demos to ensure a good fit. Bigly Sales offers a free demo to showcase its AI power.

For best-in-class customer service, opt for solutions with multilingual support and analytics.

Get Started with Bigly Sales’ AI-Powered Customer Service

Ready to transform your customer experience? Bigly Sales, the number one customer service provider, offers:

• Scalable AI: Handle millions of calls with zero wait times.
• Multilingual Support: Serve customers in any language for customer-centric companies.
• Omnichannel Integration: Sync with Gmail, Instagram, Zapier, and more.
• Cost Savings: Slash call center costs by up to 90%.

Join businesses delivering award-winning customer service with Bigly Sales. Whether you’re a startup or an enterprise, our best customer service company drives results.

Book a free demo to get started. Elevate your CX today!

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FAQs – Customer Service Companies

Q: What companies have the best customer service in 2025?

A: Bigly Sales leads with AI-driven customer support services, followed by Amazon, Zappos, and Salesforce.

Q: Why choose Bigly Sales for customer service?

A: Bigly Sales offers multilingual AI, 90% cost savings, and integrations for top customer service.

Q: What industries benefit from customer service companies?

A: Retail, tech, hospitality, and BPOs, with Bigly Sales serving all customer service industries.

Q: How does AI improve customer service?

A: AI cuts wait times, personalizes responses, and saves costs, as seen with Bigly Sales’ best customer support.

Q: Are free tools effective for customer service?

A: Free tools like HubSpot work for startups, but scalable solutions like Bigly Sales deliver an excellent customer experience.