Have you ever heard of 10-DLC? This relatively new telecommunication technology has disrupted the way businesses operate and created a whole host of opportunities for more efficient communication.
But what exactly is 10-DLC? This blog post will explore exactly how 10dlc works and its key benefits for businesses and consumers. Read on to learn more!
What is 10-DLC?
10-DLC, also known as 10-digit long code, provides businesses with unlimited SMS capability, empowering them to communicate directly with customers.
This, in turn, allows companies to deliver live updates and personalize their messages effectively and efficiently – something that has never been possible before!
Read more: Why Your SMS Messages Are Not Sending?
How Does 10-DLC work?
10-DLC allows companies to obtain an extra-long virtual number (also known as a long code) specifically used for SMS messaging.
This allows businesses to send and receive customer messages using the same 10-digit phone number instead of multiple numbers for different services.
The Process is Incredibly Simple:
Once you obtain a 10dlc long code from a service provider, you can use it for all your SMS messaging needs. You can send out messages directly from the number and receive replies instantly, in real-time.
What can 10-DLC do for Your Business?
Here’s how 10-DLC can help your business:
Improved Customer Communication
Using 10dlc can empower your business to send and receive messages with customers quickly and easily while offering a personalized experience.
It also gives you the ability to manage customer relationships more effectively by providing instant feedback on their inquiries.
Additionally, since 10dlc is integrated with many CRM platforms, businesses can track their customer interactions in one place for streamlined communication and customer service.
Read more: The Ultimate Guide To SMS Marketing
Improved Customer Service
This makes it easier for organizations to address customer complaints without deploying extra resources. Plus, because 10-DLC is cost-effective compared to other SMS services, companies can save money on messaging fees while still being able to provide top-notch customer service.
Benefits of Using 10-DLC
Using 10dlc has several benefits for businesses and consumers alike.
For businesses
10dlc brings the below benefits for businesses:
- Easy-to-use platform: 10dlc requires minimal setup and is incredibly easy to use. There’s no need for complicated coding or software integration – you have to register a number from your service provider, and you’re ready to go!
- Cost-effective: 10dlc provides a cost-effective way to reach customers. It eliminates the need for multiple phone numbers, saving businesses money in the long run.
- Increased Customer Engagement: It also allows companies to engage with their customers quickly and efficiently, helping them provide personalized experiences that keep customers returning.
For consumers
The benefits of 10dlc for consumers include:
- Quick Response: 10dlc provides a more efficient way for customers to communicate with businesses. Rather than having to keep track of multiple phone numbers, customers can now use one number to contact any company they need – making it easier and faster than ever!
- Increased convenience: 10dlc also allows customers to receive important updates and notifications from businesses, such as appointment reminders or special offers.
Read more: How To: Send Bulk Messages On Phone
How to Register to Use 10DLC Messaging?
Registering to use 10dlc is easy; follow these simple steps:
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Choose a service provider: First, choose a reputable service provider who will handle your 10dlc long code number and setup.
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Sign up for an account: Once you’ve chosen your provider, create an account with them so they can manage your 10dlc registration process.
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Get approved: Next, submit the necessary documents to get your number approved and ready for use.
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Start messaging: Finally, once you receive confirmation that your number has been approved, you can immediately send out messages from the long code!
To Register, you require the following:
- A valid Company Identification Number
- Proof of Business
- Contract of Services with the Service Provider
- An active Phone Number associated with the Long Code you are registering
- Payment details (Bank Account, Credit Card, etc.) to pay for messaging fees and services
Once registered, you can use 10-DLC messaging for your business needs.
10DLC Regulations
When using 10dlc, it’s important to follow the FCC’s rules and regulations. This includes:
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Sending only text-based messages (no images or attachments)
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Being transparent about what types of messages will be sent
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Providing customers with an opt-out option to stop receiving messages
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Not sending unsolicited messages or spam
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Ensuring customer information is secure and not shared with third-parties
By following these guidelines, businesses can ensure they are providing a safe and compliant messaging experience for their customers. This will also help maintain a good brand reputation and keep customers engaged.
How Much Does 10-DLC Cost?
The cost of 10dlc varies depending on the service provider and what type of messaging you are using (SMS, MMS, etc.). Generally, businesses can expect to pay anywhere from $0.01 – $0.03 per message sent or received. It’s important to note that this pricing may fluctuate based on the volume of messages sent.
In addition to messaging fees, businesses may also have to pay an initial setup fee and monthly service fees. It’s best to speak with your service provider directly to understand better what you will be paying for 10dlc services.
How is 10DLC Better than A2P?
A2P is a messaging service businesses use to send automated messages in bulk, such as notifications or promotional offers. This messaging typically requires additional software and coding.
10dlc has numerous benefits over A2P:
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10dlc can be used for both automated and manual messaging.
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10dlc is also much easier to set up, requiring minimal technical knowledge.
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10dlc is also more cost-effective than A2P, as businesses don’t have to pay additional software or coding costs.
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10dlc allows companies to engage with customers on a more personal level – providing a better overall customer experience.
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Summary
10-DLC is an easy and cost-effective way for businesses to send text messages to their customers. It provides the convenience of automated notifications, with the bonus of engaging with customers on a more personal level.
By following FCC guidelines and working with a reputable service provider, businesses can ensure they are providing secure and compliant messaging services. 10-DLC is the perfect solution for any business looking to provide efficient and cost-effective customer messaging services.