You’re not alone if you’re wondering how to turn off Google text-to-speech on your Android device. Many Android users find this feature more intrusive than helpful, especially when it starts narrating…
Running a call center smoothly is a constant challenge. Call center productivity isn’t just a number on a dashboard, but also the heartbeat of customer satisfaction and operational health. Getting…
Agentic Voice AI is revolutionizing customer service. It’s an innovative, conversation-savvy tool that talks to customers like a real person. For contact centers, it’s a way to handle more calls,…
Running a call center means juggling sales goals, customer support demands, and tight budgets. AI voice tools have become game-changers, automating repetitive tasks and freeing agents for the tough stuff. …
Managing a call center for years teaches one thing fast: sales and customer support thrive on efficiency and connection. Today, call centers are witnessing a massive change after introducing AI…
Managing a call center means juggling sales targets, customer satisfaction, and operational efficiency—often all at once. Tools like speech-to-text and text-to-speech software can make or break the day-to-day grind. Enter…
Managing a contact center is a high-stakes game where customer satisfaction, agent performance, and operational efficiency all hang in the balance. With years of experience steering the ship through sales,…
How businesses communicate, sell, and serve customers is changing. Once limited to basic voice commands and robotic responses, voice AI technology has evolved into a dynamic force reshaping industries. In 2025,…
If you’re already dabbling in AI for your call center, you’ve seen the potential—faster resolutions, happier customers, and leaner operations. But here’s the thing: basic AI setups only scratch the…
Alright, listen up. You’re sitting there, sipping your overpriced latte, feeling like a king because your AI’s cranking out sales leads like it’s 1999. Life’s good, right? Then—bam!—your inbox explodes….