Effective communication is the backbone of any business. Whether managing customer inquiries, handling sales calls, or collaborating with remote teams, you need a reliable phone system that meets your unique needs. CircleLoop is a popular choice for cloud-based business phone systems, but as your company grows, you might need additional features, integrations, or better scalability.
If you’re searching for an alternative to CircleLoop, you’re in the right place. We’ve identified the top five CircleLoop alternatives that can provide you with advanced features, smooth integrations, and reliable support. Each option brings something unique to the table, and understanding these options will help you select the one that best fits your business needs.
Why Consider Alternatives to CircleLoop?
CircleLoop is known for its simplicity and ease of use, which works well for many small businesses. However, as companies expand or their needs become more complex, they may find CircleLoop’s features limited. Businesses often seek alternatives that provide enhanced call management, broader integration options with CRM tools, better scalability, and more robust international support.
When choosing a new solution, it’s essential to consider factors like integration with other software, customer support quality, and overall cost. Let’s dive into the top five alternatives to CircleLoop and explore what makes each one an excellent choice for different types of businesses.
Top CircleLoop Alternatives
Here are some of the top CircleLoop Alternatives for the year:
1. Bigly Sales
Bigly Sales has recently emerged as a compelling alternative to traditional VoIP solutions. As an AI-driven call center platform, Bigly Sales combines advanced automation with seamless multi-channel communication. This platform is perfect for businesses that require more than just a standard VoIP service, making it a strong alternative to CircleLoop for companies prioritizing AI and automation in their communication strategies.
Why Bigly Sales?
Bigly Sales is unique in its ability to handle vast volumes of calls, with an AI-driven interface that can support anywhere from 100 to 100 million calls daily. Unlike conventional call systems, Bigly Sales integrates voice, SMS, and email communication, allowing businesses to engage with customers across multiple channels seamlessly. This flexibility, paired with AI-driven response capabilities, means that customer inquiries, follow-ups, and conversions are handled instantly and accurately. Bigly Sales also supports international languages, accents, and voices, making it a versatile option for global businesses.
Best Suited For
Bigly Sales is particularly beneficial for organizations with high call volumes, such as sales-focused teams, customer support centers, and enterprises looking to maximize conversions with automated follow-ups. By responding to leads 24/7, Bigly Sales ensures that no opportunity is missed.
Considerations
Although highly functional, Bigly Sales’ focus on AI-driven automation may be unnecessary for smaller teams or those that don’t need continuous support. Additionally, companies looking for straightforward VoIP without the complexities of AI might prefer simpler alternatives.
2. Aircall
Aircall has earned a reputation as one of the best VoIP solutions for growing teams. With an intuitive interface and impressive integration options, Aircall is an excellent choice for businesses looking to elevate their customer experience and streamline communication.
Why Aircall?
Aircall stands out for its focus on simplicity and efficiency. It integrates seamlessly with many popular CRM tools like Salesforce, HubSpot, and Zendesk, making it ideal for teams focused on sales, customer support, or client management. Aircall offers features such as real-time coaching, call monitoring, and analytics, which are invaluable for businesses that want to keep a close eye on customer interactions and continuously improve their processes.
Best Suited For
Aircall’s features are tailored to meet your needs if you have a customer support or sales-driven team. This platform makes onboarding easy and ensures your team can access all the tools they need to serve clients effectively. Aircall is also a fantastic option for remote or distributed teams, as its web-based interface means that team members can connect from anywhere.
Considerations
While Aircall is highly functional, it’s worth noting that the pricing may be on the higher side for smaller businesses. However, for companies looking to scale and enhance their customer experience, Aircall offers excellent value.
3. CloudTalk
CloudTalk offers one of the most customizable and flexible VoIP solutions on the market, making it a strong CircleLoop alternative. CloudTalk is built for teams that need flexibility, scalability, and robust international calling options.
Why CloudTalk?
CloudTalk provides local phone numbers in over 140 countries, allowing businesses to establish a local presence without setting up offices abroad. The platform offers advanced call features like call routing, IVR, and call monitoring, giving companies complete control over their customer interactions. CloudTalk’s integrations with leading software like Salesforce, Zendesk, and HubSpot make it a perfect fit for businesses focused on delivering high-touch customer service.
Best Suited For
CloudTalk is well-suited for medium to large enterprises and businesses with remote or international teams. Its advanced customization options make it ideal for businesses that want to tailor their VoIP setup to meet specific customer service or sales workflows.
Considerations
CloudTalk may require a bit of technical setup for customization, which could be a downside for smaller teams without dedicated IT resources. However, once set up, the platform provides outstanding value and flexibility.
4. Dialpad
Dialpad is an innovative VoIP solution powered by artificial intelligence, making it a top choice for data-driven organizations. With Dialpad, you gain access to voice intelligence features that can provide real-time insights during calls, making it easier to train teams and gather valuable data from customer interactions.
Why Dialpad?
Dialpad’s AI-driven features make it unique among CircleLoop alternatives. The platform offers real-time call transcription, sentiment analysis, and analytics, giving teams a clearer understanding of customer needs and issues. This functionality can help businesses quickly identify patterns, address common customer concerns, and improve overall service quality. Dialpad also integrates with Google Workspace and Microsoft 365, allowing for seamless collaboration.
Best Suited For
Dialpad is a great fit for companies that want to use data to improve customer service and sales. The platform’s voice intelligence tools make it particularly useful for training purposes, as managers can analyze conversations and provide targeted coaching to team members.
Considerations
Dialpad’s advanced AI features may be complex for smaller businesses that don’t have a heavy focus on data analysis. Additionally, its international calling options are somewhat limited, so businesses with a global presence might find other options more suitable.
5. RingCentral
RingCentral is a well-established name in the VoIP market, providing a robust, all-in-one communication solution. Known for its reliability and extensive feature set, RingCentral is an excellent alternative to CircleLoop for businesses needing a comprehensive communication suite.
Why RingCentral?
RingCentral offers much more than just a phone system; it’s a full communication suite with team messaging, video conferencing, and phone capabilities. The platform integrates with Microsoft 365, Google Workspace, and Slack, making it a versatile option for teams that rely on multiple collaboration tools. RingCentral’s high call quality and 24/7 customer support make it an ideal choice for businesses that can’t afford any downtime.
Best Suited For
Large enterprises and companies with complex communication needs will benefit most from RingCentral’s comprehensive suite. Teams that rely heavily on collaboration tools will appreciate the platform’s integration options and easy access to messaging, video, and phone in one place.
Considerations
RingCentral’s feature-rich environment may feel overwhelming for smaller businesses looking for a simple VoIP solution. Additionally, it’s one of the more expensive options on this list, so small to medium-sized businesses with a limited budget may want to consider other alternatives.
Choosing the Right CircleLoop Alternative
With so many excellent alternatives available, how do you choose the right one for your business? Start by assessing your communication needs. Consider factors like the size of your team, the nature of your customer interactions, and your growth goals.
For businesses in customer care or the call center, industry, Bigly Sales is one of the best options. It’s much more affordable generates more sales revenue, and saves time. With Bigly Sales businesses can make AI calls sales or support customers with the same feature. Businesses can also use Bigly Sales for marketing purposes.
If your business prioritizes customer support and sales efficiency, a tool like Aircall with extensive CRM integrations may be ideal. For data-driven teams seeking real-time insights, Dialpad’s AI features offer valuable benefits. Meanwhile, CloudTalk and RingCentral are great for larger organizations or those with global teams needing flexible, scalable solutions. For small to mid-sized businesses, Nextiva provides a budget-friendly, reliable option that can grow with your team.
Conclusion
Finding the right communication solution is crucial for delivering a seamless customer experience and keeping your team connected. The five CircleLoop alternatives we’ve explored offer a range of features, from AI-powered insights to robust international calling options. By understanding the unique strengths of each platform, you can make an informed decision that supports your business’s long-term goals and growth.
