Call center agents are the backbone of customer service. But they are at high risk of burnout. In the U.S., companies lose billions each year due to high turnover. This…
The digital world is changing fast, and businesses are always looking for ways to improve customer service, automate tasks, and stay ahead of the competition. AI-driven solutions like chatbots and…
Users expect seamless, real-time interactions in e-commerce, healthcare, gaming, or other industries. Businesses that fail to offer these engagement opportunities often struggle to retain their audience. Sendbird is a powerful…
Today, the ability to convert spoken words into written text has become an essential skill for professionals, students, and content creators alike. Whether you are a journalist documenting interviews, a…
Today, Amazon Alexa and Google Assistant are more than your helpful buddies. They have become your AI-powered home managers, personal assistants, and entertainment hubs. These voice assistants are getting smarter,…
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Marketing for e-commerce is not just about sending random emails or blasting generic ads. Today, it’s about personalization, automation, and data-driven strategies. That’s where Klaviyo comes in. Klaviyo is a…
Long wait times and dropped calls are more than just annoyances. They damage relationships and push customers away. In 2025, call overflow remains a persistent challenge for businesses worldwide. But…
Customers’ expectations are increasing day-by-day. Now, your products, services or an easy-to-pay pricing strategy are not enough for your success and performance. The thing that matters more than anything to…