Author: Luke Benjamin

Did you know that as of 2024, over 50% of businesses are expected to have switched from traditional to virtual call centers? This shift is driven by the need for…

Did you know that 78% of salespeople using social media perform better than their peers? It’s clear that staying connected and well-informed is more crucial than ever in the fast-evolving…

Did you know that responding within the first five minutes of receiving an inbound lead can increase your conversion rates by up to 400%? In today’s fast-paced market, the ability…

Did you know that over 75% of customers believe it takes too long to reach a live agent? This frustration can be alleviated with an optimized call flow, ensuring that…

Did you know that the first law practices emerged over 4,000 years ago? While today’s health law firms may not date back to ancient Mesopotamia, they face a labyrinth of…

VoIP technology not only connects us across continents with clarity but also does so at a fraction of the cost of traditional phone lines. It integrates seamlessly with other business…

Did you know that the average person will spend 1.2 years of their life on hold with customer service? In a world where time is precious, this is where call…

Did you know that AI phones are more than just gadgets? They’re like having a personal assistant in your pocket! In this guide, we’ll dive into the fascinating world of…