Author: Luke Benjamin

B2B sales training is an indispensable part of any successful business strategy aimed at selling products or services to other businesses. Unlike B2C (business-to-consumer) sales, where the sales process is…

Cold calling is a time-tested sales technique that, despite the rise of digital marketing and automated outreach, remains a vital component of a well-rounded sales strategy. It’s the art of…

It’s happened to almost everyone: you’re going about your day when your phone rings and the caller ID reads “Client Services.” Instantly, a sense of unease sets in. Who is…

The role of the inside sales representative has become increasingly critical. As businesses shift towards more digital and remote operations, inside sales has emerged as a powerful and efficient method…

The role of a sales consultant has emerged as a vital asset for companies seeking to optimize their sales strategies and achieve sustained growth. Unlike traditional sales roles that are…

The importance of local connections in business cannot be overstated. Building a robust local sales network is a strategic move that can significantly enhance a company’s ability to penetrate markets,…

Customer service is a very valuable function and a vital part of a company’s overall strategy. As the first point of contact for many customers, call centers play a crucial…

The role of medical call centers has become increasingly crucial. These specialized centers serve as the linchpin between patients and healthcare providers, ensuring that communication flows seamlessly, appointments are managed…

Companies that excel in customer service often find themselves ahead of the pack, while those that falter can quickly fall behind. Central to this evolution is the integration of advanced…

Healthcare businesses, whether they offer medical devices, pharmaceutical products, or healthcare services, need a consistent influx of leads to sustain growth and stay ahead of the competition. However, generating healthcare…