Author: Luke Benjamin

Customer support is the backbone of a successful business. In an age where customer expectations are at an all-time high, businesses must be equipped with the right tools to meet…

As we move into 2025, SMS marketing is proving to be one of the most powerful tools for businesses looking to connect directly with their customers. Unlike emails that often…

Managing email is a task that never seems to end. Whether you’re managing personal communication or sorting through business emails, the amount of time we spend reading, replying, and organizing…

Customer support is often the heart of a company’s relationship with its customers. At the center of this crucial connection is the customer support specialist—a dedicated professional who ensures customers’…

Promotional SMS is a cornerstone of modern marketing, offering businesses a direct, personal way to reach customers. In a world where grabbing attention is increasingly difficult, SMS stands out with…

Voice AI is no longer a futuristic concept; it’s a reality embedded in our daily lives. From virtual assistants like Amazon’s Alexa to automated customer service representatives, the technology of…

Every lead is a potential opportunity, but not all leads convert into sales immediately. It’s frustrating when leads that once showed interest suddenly go cold, seemingly vanishing into thin air….

The world of AI-driven voice solutions has seen a remarkable evolution, especially as businesses seek to create more engaging, efficient, and customer-centric communication channels. Bland AI has been a familiar…

Imagine you run a business that has customers across the globe, or perhaps you have a personal need to communicate with someone who doesn’t speak your language. In both cases,…

In 2024, AI is no longer a futuristic idea. It’s here, reshaping how businesses operate, from startups to Fortune 500 companies. AI is transforming everything, from customer service to inventory…