
Qualify accident type, injury status, location, timing, and urgency before routing serious cases.
Screen high-volume campaign leads with structured questions and clean dispositions.
Capture basic eligibility details, application stage, and callback needs for disability intake teams.
Qualify workplace injury inquiries and route them based on state, employer status, and urgency.
Collect inquiry type, deadline, location, and preferred callback path without giving legal advice.
Route debt and bankruptcy inquiries to the right intake workflow with careful scripting.
Identify urgency, court dates, location, and callback needs for fast human response.

Legal leads often call after work, after an accident, or during a stressful moment. Bigly captures the inquiry and routes it before another firm gets the case.
Intake teams waste time on leads outside the right practice area or geography. Bigly collects the key facts before the handoff.
Potential clients lose trust when they wait too long. Bigly helps firms respond, schedule, and document the next step quickly.
| Core Metric | Bigly Sales AI Voice Platform | Traditional Call Center Workflow |
|---|---|---|
| Intake Coverage | 24/7 qualification and routing | Limited by staff hours and overflow coverage |
| Case Screening | Captures case type, location, timing, and urgency | Manual screening after callback |
| Handoff Quality | Routes serious leads with structured details | Attorneys or intake staff may receive incomplete notes |
| Follow-Up | Scales callbacks, reminders, and document requests | Follow-up depends on intake bandwidth |
| Recordkeeping | Logs transcripts, recordings, and dispositions | Notes may be scattered across systems |