Qualify repair, replacement, maintenance, and emergency calls, then route urgent jobs to the right technician or dispatcher.
Handle leak, clog, water heater, and emergency service calls with fast qualification and appointment booking.
Qualify storm damage, inspection, repair, and replacement inquiries before sending serious leads to the sales team.
Route urgent electrical issues, panel upgrades, generator calls, and service requests based on job type and availability.
Book recurring service, emergency treatments, inspection requests, and seasonal pest campaigns without overloading the front desk.
Prioritize water damage, fire damage, mold, and emergency cleanup calls where response time directly affects revenue.
Qualify homeowner interest, confirm basic eligibility, and route sales-ready leads to the right consultant.
Handle inbound interest, upgrade requests, appointment setting, and follow-up for new or existing customers.
Home services customers often call when something breaks, leaks, shuts off, or stops working. If nobody answers, they call the next company. Bigly captures those calls and turns them into booked opportunities.
Dispatch teams waste time asking the same basic questions on every call. Bigly collects job type, urgency, location, availability, and customer details before the call reaches a human.
Quotes, estimates, maintenance plans, and old leads often sit untouched. Bigly follows up at scale, confirms interest, and routes the customer back into the right workflow.
| Core Metric | Bigly Sales AI Voice Platform | Traditional Call Handling |
|---|---|---|
| Call Availability | 24/7 inbound and outbound coverage | Limited by office hours and staffing |
| Missed Call Recovery | Captures after-hours and overflow calls | Missed calls often go to competitors |
| Job Qualification | Captures issue, urgency, location, and availability | Manual intake on every call |
| CRM Updates | Logs call outcome, transcript, and disposition | Notes may be delayed or incomplete |