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Author: Luke Benjamin

Luke Benjamin is an SEO content writer for Bigly Sales. He started writing for the company a few months ago focusing on unique, engaging content that includes AI, emails, marketing, and sales messaging.
Text-to-Speech - The Ultimate 2025 Guide to TTS
AI Voice

Text-to-Speech: The Ultimate 2025 Guide to TTS

Imagine you’re buried in emails, but instead of slogging through them, a friendly voice reads them aloud while you sip coffee or walk the dog. Or picture kicking back while…

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10 Most Common Customer Service Questions You Must Know
Call Center

10 Most Common Customer Service Questions You Must Know

Working in a call center means you’re on the front lines, tackling customer questions day in and day out. Some questions pop up so often you could probably recite them…

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What is Voice AI? The Ultimate Guide for Businesses
AI Voice | Business

What is Voice AI? The Ultimate Guide for Businesses

The world around us changes rapidly. We see artificial intelligence appearing in many places. It is no longer just in our phones or in science fiction movies. It is also…

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How to Turn Off Google Text-to-Speech on Android
AI Voice | How To

How to Turn Off Google Text-to-Speech on Android

You’re not alone if you’re wondering how to turn off Google text-to-speech on your Android device. Many Android users find this feature more intrusive than helpful, especially when it starts narrating…

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5 Reasons Home Improvement Companies Need AI for Sales
Artificial Intelligence | Business | Sales

5 Reasons Home Improvement Companies Need AI for Sales

The home improvement world moves fast. Homeowners expect a lot, and finding truly good leads feels tougher than ever. Just doing things the old way isn’t cutting it for growth…

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The Ultimate Guide to Google AI Customer Engagement Suite
AI Tools | Call Center

The Ultimate Guide to Google AI Customer Engagement Suite

Keeping customers happy today is tough. They expect instant answers, personalized help, and a smooth experience every single time they reach out. Drop the ball, and you risk losing them….

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The Ultimate Guide to Maximizing Call Center Productivity
AI Voice | Call Center

How to Maximize Call Center Productivity in 2025

Running a call center smoothly is a constant challenge. Call center productivity isn’t just a number on a dashboard, but also the heartbeat of customer satisfaction and operational health. Getting…

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The Ultimate Guide to Agentic Voice AI
AI Voice | Call Center

The Ultimate Guide to Agentic Voice AI

Agentic Voice AI is revolutionizing customer service. It’s an innovative, conversation-savvy tool that talks to customers like a real person. For contact centers, it’s a way to handle more calls,…

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The Ultimate Guide to Amazon Nova Sonic
AI Tools | Call Center

Everything You Need to Know About Amazon Nova Sonic

Amazon Nova Sonic offers speedy and humanlike voice conversations tailored to generative AI applications’ dynamic world. This guide provides an in-depth exploration of Amazon Nova Sonic, detailing its capabilities, underlying…

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The Ultimate Guide to Call Center Performance
Call Center | Guide

The Best Guide to Call Center Performance

Call centers are the backbone of customer service for countless businesses, acting as the first point of contact for customers seeking help, information, or solutions. Ensuring top-notch call center performance…

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