AI Will Make Telephone Calls for You in 2025
Telephone calls have long been a staple of personal and business communication. From the classic rotary dial phones to today’s smartphones, the basic idea of making a call has remained…
How to Use AI to Analyze Phone Calls and Improve Your Customer Experience
Running a contact center or call center means you are at the frontline of customer interaction. Every day, your agents engage in numerous conversations, each one brimming with insights about…
10 Best Smith.ai Alternatives You Must Try
Imagine losing a customer because your call center couldn’t keep up. They dialed, waited, and hung up—straight to your competitor. Frustrating, right? Businesses today can’t afford slow responses or sky-high…
What is AI Cold Calling and How Does it Work in 2025
Cold calling can be tough for salespeople. It often feels like you’re constantly getting rejected, and it’s hard to even get people on the phone. However, despite these difficulties, cold…
What If AI Calling Was Active During COVID-19
Remember how the COVID-19 pandemic just flipped our entire world upside down? One minute, streets were buzzing; the next, they were eerily silent. Businesses pulled down their shutters, and those…
Must-Haves for AI Phone Calling: A Comprehensive Guide
Imagine a world where every time you call a business, a friendly, efficient, and knowledgeable agent answers your call instantly. This isn’t some distant sci-fi future. It’s happening now with…
How to Use AI to Cut Call Center Training Expenses in 2025
What if you could train your call center agents faster, better, and for way less money? That’s not just a nice idea—it’s what AI is making possible in 2025. If…
How Multilingual AI Jacks Up Call Center Experience in 2025
Your customer base today is more diverse than ever. They hail from every corner of the globe, speak hundreds of languages, and expect service that feels personal, instant, and effortlessly…
How Home Service Companies Cut Call Center Costs with AI
Running a home service company means dealing with many customer calls. These calls cover everything. People might need emergency repairs. They might want to schedule routine maintenance. They could also…
How to Start a Call Center in the US in 2025: A Step-by-Step Guide
The call center game in 2025 is a whole new beast. Customers want answers fast, and they want them tailored to their needs. Meanwhile, businesses are scrambling to keep costs…