Businesses grow when they increase their existing customer pool. They do so by discovering new prospects and engaging the highly qualified leads with the help of business development representatives. So,…
Managing a call center means juggling sales targets, customer satisfaction, and operational efficiency—often all at once. Tools like speech-to-text and text-to-speech software can make or break the day-to-day grind. Enter…
The way we speak to technology is changing. The way technology speaks back is changing, too. Voice AI is making conversations smoother. It is also making them more personal and…
Call center agents are the backbone of customer service. But they are at high risk of burnout. In the U.S., companies lose billions each year due to high turnover. This…
The digital world is changing fast, and businesses are always looking for ways to improve customer service, automate tasks, and stay ahead of the competition. AI-driven solutions like chatbots and…
Users expect seamless, real-time interactions in e-commerce, healthcare, gaming, or other industries. Businesses that fail to offer these engagement opportunities often struggle to retain their audience. Sendbird is a powerful…
Today, the ability to convert spoken words into written text has become an essential skill for professionals, students, and content creators alike. Whether you are a journalist documenting interviews, a…
Today, Amazon Alexa and Google Assistant are more than your helpful buddies. They have become your AI-powered home managers, personal assistants, and entertainment hubs. These voice assistants are getting smarter,…