AI Calling Rules in 2026: The FTC and FCC Guide
AI calling rules in the United States come from two federal agencies that regulate different halves of the same phone call. The Federal Communications Commission controls the channel, meaning whether…
Compliance & Regulation
Every story we have published in this section, newest first.
STIR/SHAKEN: 3 Attestation Levels That Set Answer Rates
STIR/SHAKEN is a cryptographic call authentication framework that lets the carrier originating your call attach a signed statement about who you are and whether you have the right to use…
Number Health: 6 Reasons Calls Get Flagged as Spam
Number health is the reputation carriers and call-analytics providers attach to each phone number you dial from, and it decides whether your call arrives as a normal business call or…
TCPA Consent for AI Calls: 12 Essential Rules
TCPA consent is the documented permission a business must hold before it places certain regulated calls or texts, including consumer telemarketing calls that use an artificial, prerecorded, or AI-generated voice….
FTC AI Calling Ruling: The Complete 2026 Guide
There is no single FTC AI calling ruling that governs outbound sales. What actually controls AI calling in 2026 is a stack of rules from two federal agencies plus the…
TCPA Class Actions Hit a Record: 7 Proven Fixes
A TCPA class action is a lawsuit in which one named plaintiff sues on behalf of everyone who received the same allegedly non-compliant call, which turns a single 500 dollar…
10 TCPA Compliance Mistakes That Get You Sued
TCPA compliance mistakes are the operational gaps in an outbound calling program that expose a company to statutory damages under the Telephone Consumer Protection Act. They are almost never single…
Air AI FTC Settlement: 5 Steps for Call Centers
The Air AI FTC settlement is a proposed federal court order, announced on March 24, 2026, that bans Air AI Technologies and its named operators from selling or marketing any…
TCPA Compliance for AI Outbound Calling in 2026
For many sales leaders, AI outbound calling arrives as an opportunity and a compliance question at the same time. The opportunity is straightforward. AI voice agents contact leads faster, qualify…
Calling Rules by State: 5 Essential AI Safeguards
State-specific calling rules are the telemarketing requirements each state imposes on top of federal law, covering when you may dial, what consent you must hold, which do-not-call lists you must…
